Facilities manager

Salary and conditions

  • Graduate facilities managers at entry level can expect to earn £18,000 – £22,000. The highest salaries are in London and the South East and in graduate training schemes.
  • Salaries rise with experience and vary according to sector, function and location. Achieving chartered status will result in higher pay. Senior facilities managers may earn £26,000 – £38,000 or up to £60,000 if they have UK-wide responsibilities.
  • The increase in public-private partnership funding has increased opportunities in facilities management and these projects are more likely to offer financial bonuses and better salary increases.
  • Working hours are generally 40 per week, though longer hours may be required on occasion to meet project deadlines or to cover emergencies. Some facilities management roles may require shift work in order to cover 24-hour operations. Meetings and visits may sometimes necessitate out-of-hours working.
  • Additional benefits often include a pension scheme, private health care, performance-related bonuses, company car or car allowance and profit share or share save schemes.
  • Women are slightly under represented in facilities management, but the British Institute of Facilities Management (BIFM)  does have a ‘Women in FM’ special interest group, which helps with networking and development.
  • Opportunities exist all over the UK in both the public and the private sectors.
  • Travel during the working day may be required in order to visit different premises and absence from home overnight is sometimes necessary.
  • Long-term projects may demand flexibility or relocation.
  • There may be opportunities for overseas travel.


Job description

Facilities managers are responsible for the management of services and processes that support the core business of an organisation. They ensure that an organisation has the most suitable working environment for its employees and their activities. Duties vary with the nature of the organisation, but facilities managers generally focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity.

This is a wide field with a diverse range of responsibilities, which are dependant on the structure of the organisation. Facilities managers are involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Likely areas of responsibility include:

  • procurement and contract management;
  • building and grounds maintenance;
  • cleaning;
  • catering and vending;
  • health and safety;
  • security;
  • utilities and communications infrastructure;
  • space management.


Typical work activities


Facilities managers are employed in all sectors and industries and the diversity of the work may be reflected in different job titles such as operations, estates, technical services, asset or property manager. Responsibilities often cover several departments, as well as central services that link to all the teams in the organisation. In smaller companies, duties may include more practical and hands-on tasks. Many facilities management professionals are employed on a consultancy basis, contracted to manage some or all of these activities by a client organisation.

Typical tasks may include:

  • preparing documents to put out tenders for contractors;
  • project management and supervising and coordinating work of contractors;
  • investigating availability and suitability of options for new premises;
  • calculating and comparing costs for required goods or services to achieve maximum value for money;
  • planning for future development in line with strategic business objectives;
  • managing and leading change to ensure minimum disruption to core activities;
  • liaising with tenants of commercial properties;
  • directing and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;
  • ensuring the building meets health and safety requirements;
  • planning best allocation and utilisation of space and resources for new buildings, or re-organising current premises;
  • checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;
  • coordinating and leading one or more teams to cover various areas of responsibility;
  • using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement;
  • responding appropriately to emergencies or urgent issues as they arise.


Entry requirements

Entry is open to graduates of all disciplines although certain subjects are particularly useful. The University of Central Lancashire offers a degree in facilities management, but other relevant subjects include:

  • building management;
  • construction;
  • surveying;
  • business studies;
  • engineering;
  • property.

Entry can be made with just an HND/foundation degree and it is helpful if the qualification is in a relevant subject such as facilities management, business studies or management.

Entry without a degree/HND is possible although this will usually be at a lower level. Once a job is obtained, relevant qualifications are usually then studied for. This includes level 3 qualifications from the Institute of Leadership and Management  which consist of an award, certificate and diploma in facilities management.

Postgraduate qualifications are useful and may improve your chances of securing a job, but they are not essential. Postgraduate diplomas and Masters are available in facilities management and the British Institute of Facilities Management (BIFM)  has a list of accredited courses. These qualifications are sometimes taken while working to aid career progression.

It is also possible to move into this job from another related role, especially if relevant professional qualifications, such as those in surveying, accountancy and estate management, have been obtained. It is common for those with some sort of building services/engineering or office management/administration background to enter facilities management.

Candidates need to show evidence of the following skills and abilities:

  • organisation and systematic thinking;
  • strong numeracy and the ability to understand financial data;
  • research skills and the ability to draw information from various sources, including people;
  • IT skills;
  • clear and concise writing skills and the ability to handle long and complex documents;
  • interpersonal, relationship-building and negotiation skills;
  • spatial awareness and the ability to work with diagrams;
  • flexibility and the ability to work on more than one task at a time.

Pre-entry experience is desirable and a placement year in industry from a relevant degree can prove to be particularly useful. Any experience in related areas such as management, building or construction will also be a help, so consider any part-time or vacation work in relation to this.

For more information, see work experience and internships and search courses and research.




Civil Service fast streamer

Salary and conditions

  • Starting salaries usually range between £25,000 and £27,000.
  • Typical salary after promotion, usually after four to five years but dependent entirely on performance: around £45,000, eventually rising to around £57,000 or more.
  • These salary ranges apply to London-based posts. Most entry-level posts are based in London. Starting salaries can vary across departments and sometimes departments offer pay above the minimum to reflect certain experience or qualifications (e.g. a relevant postgraduate degree).
  • Departments differ quite widely in their range of work and style. Some roles require long and/or irregular hours, but working hours are more likely to be a standard nine to five and most roles do not require working weekends or shifts.
  • A generous holiday entitlement of 25 days plus 10.5 days public and privilege holidays are given.
  • A large proportion of the work is office based.
  • Family friendly benefits, including flexible working hours and job sharing, are widely available. Many departments also offer crèches, holiday play schemes or childcare assistance. Some departments offer loans for transport season tickets, and access to sports and social facilities.
  • Part-time work and career breaks are possible but self-employment/freelance work is not.
  • It is often necessary to work under considerable pressure.
  • Although slightly more than half of Civil Service jobs are held by women, men continue to be over-represented in the more senior roles. The Civil Service is committed to increasing diversity in its workforce and regularly publishes its employment statistics.
  • Initially, jobs are in restricted locations. Most departments will start Fast Stream recruits in London, but many civil servants, including senior staff, work outside the South East. There are also opportunities in Cardiff, Edinburgh, Liverpool, Leeds and Sheffield, for example.
  • Travel within a working day, absence from home overnight and overseas work or travel may be required occasionally. Relocation and mobility may be required to make progress in some departments and may be a permanent fact of life in others.

    Job description

    The Civil Service Fast Stream  is an accelerated development programme for graduates preparing them for careers at the highest levels of the Civil Service. Fast streamers are placed in regularly changing roles of intensive responsibility to prepare them for future senior managerial positions.

    Working with, and for government, Civil Service fast streamers are exposed to a range of placements in government departments and agencies. Opportunities for secondment into the private sector, charities or other public sector organisations may also be available. Placements usually last around 12 to 18 months.

    The precise nature of the job changes from placement to placement but will generally include the following types of roles:

    • policy adviser;
    • project leader;
    • consultant;
    • researcher.

    Typical work activities

    Civil Service fast streamers are expected to become skilled negotiators and good managers. After three to five years’ training, those with an aptitude for the work might be managing a multimillion-pound budget or taking the lead in drafting a government White Paper.

    Typical work activities include:

    • rapidly developing an in-depth knowledge of a particular subject or issue, to the extent that you will be consulted as a topic expert;
    • representing your department’s interests and negotiating with others to reach a position of mutual satisfaction;
    • contributing constructively to issues where many interests are involved;
    • formulating and implementing policy;
    • communicating complex ideas clearly, both orally and in writing (e.g. you may be required to summarise a 1,000 page report into a page of A4 for a busy minister);
    • adapting to different jobs, possibly in different departments on a regular basis;
    • working quickly and under pressure, often within complex rules and procedures;
    • leading and managing projects, resources and people;
    • achieving and delivering results to deadline.

    Entry requirements

    There are six fast stream options to choose from:

    • Graduate Fast Stream
    • Analytical Fast Stream
    • HR Fast Stream
    • Technology in Business Fast Stream
    • European Fast Stream
    • Northern Ireland Fast Stream

    The Graduate Fast Stream option is open to people with a degree in any discipline and is sub-divided into four further options: Central Departments; Diplomatic Service; Houses of Parliament; Science and Engineering.

    The Analytical Fast Stream option is open to graduates with a relevant degree who wish to pursue a career as an economist, social researcher or statistician.

    The HR Fast Stream option is for people wanting to build a career in all areas of the HR profession.

    The Technology in Business Fast Stream option is for those who have a strong interest in technology, particularly IT systems, and who want to be involved in managing the government’s use of technology and how this impacts on every area of society.

    European Fast Stream is suitable for people seeking a career in the EU institutions and the Northern Ireland for those seeking a Civil Service career in that country.

    The majority of fast streamers are recruited from any degree discipline (the exceptions being those entering the streams for statisticians, economists, and science and engineering). A 2:2 honours degree is the minimum entry requirement (2:1 for economists and the technology in business stream). The recruitment process is extremely thorough and places greater emphasis on future potential than past achievement. Additionally, if you have a disability that has prevented you from obtaining a degree, and you can provide alternative evidence of your suitability, the degree requirement may be waived.

    Further details about the schemes, eligibility criteria and how to apply are available from the Civil Service Fast Stream  website.

    Entry is not possible with an HND or foundation degree only. Although not essential for any of the other schemes, postgraduate qualifications are welcomed and are recognised in starting salaries.

    Pre-entry experience is not required, although sandwich course placements, vacation visits and work experience are all offered by many government departments. See the Civil Service Jobs  for details. The Civil Service Summer Diversity Internships  programme aims to improve diversity within graduate recruitment. It also provides a valuable insight into the wide ranging opportunities across the Civil Service.

    Candidates to the Fast Stream need to show evidence of the following:

    • a lively, informed but impartial interest in political and economic issues;
    • decision-making, planning and organisational skills;
    • initiative, flexibility and the ability to deal with the unexpected;
    • ability to rapidly build relationships and work in an extended team;
    • ability to translate complex and technical information, persuade and communicate;
    • commitment to personal and professional development.

    A small number of posts are available only to UK nationals, but most are open to Commonwealth Citizens or European Economic Area (EEA) Nationals with unrestricted right to reside in the UK. The Diplomatic Service has certain residency requirements for applicants (see Civil Service Fast Stream  for full details).

    Competition is very keen, with thousands of applications for just over 550 vacancies. In 2008, there were approximately 14,500 applicants across the general and specialist Fast Stream programmes.

    Applications must be made online, with varying deadlines depending on which stream you are applying for. Candidates are assessed on their drive for results, and their abilities to learn and improve, make decisions, think constructively, build productive relationships and communicate with impact. The application process involves:

    • a non-assessed stage of competency evaluations for potential applicants to assess their own suitability for the scheme;
    • online tests (verbal reasoning, numerical reasoning, competency questionnaire);
    • an e-application form;
    • a supervised e-tray exercise at a regional centre;
    • a one-day assessment at a centre in London;
    • there is a specialist assessment for applicants applying to the analytical fast stream option but these applicants do not need to complete some of the earlier recruitment stages;
    • for some options there is also a final selection interview.

Academic qualifications of India’s top business leaders


If you thought all of India’s business leaders were born with a silver spoon in their mouth, you are wrong. Even those who were heirs to established business empire, made it a point to equip themselves academically to tackle the challenges posed by the winds of change and uncertain future.

1.Ratan Tata

Ratan Tata completed his B.S. in architecture with structural engineering from Cornell University in 1962, and the Advanced Management Program from Harvard Business School in 1975. (Photo by Brian Harkin/Getty Images)

2.Mukesh Ambani

Mukesh Ambani completed his graduation with a bachelor`s degree in chemical engineering from the UDCT, now Institute of Chemical Technology, Mumbai. He later enrolled for an MBA from Stanford University but completed only one year of the two year programme, to help out his legendary father in business. (Photo by Larry Busacca/Getty Images for TIME)

3.Deepak Parekh

Deepak Parekh

Deepak Parekh is the Chairman of Housing Development Finance Corporation. A Chartered Accountant, Parekh began his career with Ernst & Young Management Consultancy Services in New York. After returning to India, he worked with Grindlays Bank and also Chase Manhattan Bank as its assistant representative for South Asia. Parekh joined HDFC in 1978. (AFP PHOTO / Noah SEELAM)

4.Kumar Mangalam

Kumar Mangalam Birla is the Chairman of the Aditya Birla Group. A chartered accountant by qualification, he also has an MBA from the London Business School. (Image: AFP)

5.Anand Mahindra

Anand Mahindra

Anand Mahindra is the Chairman and Managing Director of one of India’s largest enterprise, Mahindra & Mahindra. He graduated magna cum laude from Harvard College, Cambridge, Massachusetts in 1977 (he studied filmmaking at Harvard), and completed his MBA from Harvard Business School, Boston, Massachusetts in 1981. (Photo by Jonathan Leibson/Getty Images)

6.Sunil Bharti Mittal

Telecom tycoon Sunil Bharti Mittal is the founder, chairman and Group CEO of Bharti Enterprises. He started his career at 18 after graduating from Punjab University in 1976 and founded Bharti. He is also an alumnus of Harvard Business School, USA. (AFP PHOTO/ SAJJAD HUSSAIN)

7.Anil Dhirubani

Anil Dhirubani Ambani group head Anil Ambani completed his Bachelors degree from University of Bombay (as it was known then), followed by Master of Business Administration degree from University of Pennsylvania Wharton School. (AFP PHOTO/Punit PARANJPE)

8. N. R. Narayana Murthy

N. R. Narayana Murthy, Chairman Emeritus of Infosys earned a bachelor’s degree in electrical engineering from the University of Mysore in 1967 and a master’s degree in technology from the Indian Institute of Technology, Kanpur, in 1969.

9.Azim H Premji

Azim H Premji, Chairman, Wipro holds an electrical engineering degree from Stanford University, USA. (AFP PHOTO/ STR)

10.Venu Srinivasan

Venu Srinivasan is the Chairman and Managing Director of Sundaram Clayton Ltd and TVS Motor Company. After graduating as an engineer from the University of Madras, he completed a Master’s Degree in Management from Purdue University in the USA.

11.Shiv Nadar

Shiv Nadar is the founder and chairman of HCL and the Shiv Nadar Foundation. He received a pre-University degree in The American College, Madurai and degree in Electrical And Electronics Engineering from PSG College of Technology, Coimbatore. (Images: AFP)

12.Rajiv Bajaj

Bajaj Auto MD Rajiv Bajaj graduated first in class, with distinction, in Mechanical Engineering from the University of Pune in 1988, and then completed his masters in Manufacturing Systems Engineering, with distinction, from the University of Warwick in 1990. (AFP PHOTO) (AFP PHOTO/Indranil MUKHERJEE)

13.Manoj Gaur

Manoj Gaur, CEO & MD of Jaiprakash Associates Limited holds a Civil Engineering degree. Sameer Gaur, MD and CEO at Jaypee Sports International Limited completed his Masters in Business Management from the UK. (AFP photo)

14.Kaladnidhi Maran

Media Baron Kaladnidhi Maran has an MBA from the University of Scranton, US. (AFP PHOTO/MOHD RASFAN)

15.Sajjan Jindal

Sajjan Jindal, Chairman, Managing Director of JSW Steel, holds B.E in Mechanical Engineering from M S Ramaiah Institute of Technology which was then under Bangalore University.

16.Raghav Bahl

Raghav Bahl is the Controlling Shareholder and Managing Director of Network 18. An Economics graduate from St. Stephens College, he has done his MBA from the University of Delhi. (Photo by Solaris Images/Getty Images)

17.Vijay Mallya

UB Group chairman Vijay Mallya studied at St. Xavier’s College, Kolkata, and graduated with a Bachelors of Commerce degree. While in college, he was interning in his family businesses. After he graduated, he also interned at the American part of Hoechst in the United States. (Photo by Andrew Caballero-Reynolds/Getty Images for F1 Rocks in India with Vladivar)

18.Kushal Pal Singh Teotia

Kushal Pal Singh Teotia is the chairman and CEO of DLF Limited. After graduating in science from Meerut College, Uttar Pradesh, he pursued Aeronautical Engineering in UK.

19.Narayanaswami Srinivasan

Narayanaswami Srinivasan is the Managing-Director of the India Cements Limited. He holds a B.Sc. (Tech) from Madras University, a M.Sc. from the University of Chicago and completed his post-graduation in Chemical Engineering from the Illinois Institute of Technology. (Photo by Ritam Banerjee/Getty Images)

20.Malvinder Mohan Singh

Malvinder Mohan Singh is the former Chairman and CEO of Ranbaxy Laboratories. He received his MBA from Duke University’s Fuqua School of Business.Brother Shivinder Mohan Singh holds an Honours Graduate in Mathematics. He also received his MBA from Duke University’s Fuqua School of Business. (AFP Photo)

21.Pawan Munjal

Pawan Munjal, the Managing Director and CEO of Hero MotoCorp Ltd is a graduate in Mechanical Engineering. (Photo: AFP)

22.Rahul Bhatia

Rahul Bhatia, Group Managing Director and Director, InterGlobe Enterprises Limited (IndiGo airlines) holds a degree in electrical engineering from University of Waterloo, Canada.

23.Grandhi Mallikarjuna Rao

Grandhi Mallikarjuna Rao is the Founder Chairman of GMR Group, a global infrastructure developer and operator based in India. He is a mechanical engineer by qualification. (AFP PHOTO/Prakash SINGH)

24.Uday Kotak

Uday Kotak, is the Executive Vice-Chairman and Managing Director of Kotak Mahindra Group. He is an alumnus of Jamnalal Bajaj Institute of Management Studies. (AFP Images)

25.Chanda Kochhar

Chanda Kochhar is currently the Managing Director (MD) of ICICI Bank and Chief Executive Officer (CEO). After graduating, she pursued Cost Accountancy ICWAI and also acquired the Masters Degree in Management Studies from Jamnalal Bajaj Institute of Management Studies, Mumbai.

26.Vinita Bali

Vinita Bali is presently the Managing Director of Britannia Industries Limited. She received her Bachelor’s Degree in Economics from LSR at the University of Delhi and her MBA at the Jamnalal Bajaj Institute of Management Studies at Bombay University. She pursued postgraduate studies in Business and Economics at Michigan State University.

27.Kalpana Morparia

Kalpana Morparia is Chief Executive Officer of J.P. Morgan, India. She is graduate in law from Bombay University and completed her Bachelor of Science from Sophia College, Mumbai.

28.Kiran Majumdar Shaw

Kiran Majumdar Shaw is the Chairman & Managing Director of Biocon Limited a biotechnology company based in Bangalore. She completed her BSc Zoology Honours course from Mount Carmel College, Bangalore University and later did her post-graduation in Malting and Brewing from Ballarat College, Melbourne University.

29.Mallika Srinivasan

Mallika Srinivasan, the Chairman and CEO of TAFE did her in MA (econometrics) from Madras University. She completed her MBA from the Wharton School of the University of Pennsylvania.

30.Naina Lal Kidwai

Naina Lal Kidwai is the Group General Manager and Country Head of HSBC India.She is a chartered accountant by profession, later earned a Bachelors degree in Economics from University of Delhi and an MBA from Harvard Business School. She was the first Indian woman to graduate from Harvard Business School.

31.Neelam Dhawan

Neelam Dhawan is the Managing Director of Hewlett-Packard India. She holds a bachelor’s degree in Economics from St.Stephen’s College, New Delhi, and a Masters in Business Administration from the Faculty of Management Studies, Delhi University.

32.Dr. Preetha Reddy

Dr. Preetha Reddy is the Managing Director, Apollo Hospitals Enterprise Limited. Dr. Preetha Reddy holds a B.Sc from Stella Maris College Chennai, and a Masters in Public Administration from Madras University.

33.Roopa Kudva

Roopa Kudva is Managing Director & Chief Executive Officer of CRISIL and she is also Region Head, South Asia, Standard & Poor’s. She is a graduate in Statistics and a post-graduate in management from IIM, Ahmedabad.

34.Sulajja Firodia Motwani

Sulajja Firodia Motwani, an MBA from Carnegie Mellon University, USA, Sulajja started her career at BARRA international, a leading investment analytic firm in California. She worked there for four years before joining Kinetic. She is now the Joint Managing Director of Kinetic Engineering Ltd and Director, Kinetic Motors.

35.Swati Piramal

Swati Piramal who followed up her MBBS with a Master’s in Public Health from Harvard University, is now Director, Strategic Alliances and Communications, Piramal Healthcare.